The area was not up to our standards in terms of story and what was at stake.

The area level order was confusing, with adjacent areas sometimes having more than a 30-level difference.

The map was much too big for quests that required a lot of back and forth.

Other than this type of issue, Incarnam proved to have a big pacing problem for multiple reasons:

We need to guide new players as much as possible, even if it means holding their hand for a short while.

Certain game mechanics were not introduced at the right time, which could be disastrous for the player experience.

We learned several lessons from this kind of issue: We noticed that many players logged out at this point in the game, never to return. As a reminder, this quest made players die and transform into a ghost before meeting a phoenix to reincarnate. Perhaps the best example we can give you would be the quest 'Temporary Death'. Certain quests were boring or hard to understand.

The last quest objective completed by a player.

The average play time for the first game sessions.

The last actions done by a player before giving up on the game permanently.

The average level players had reached when leaving the area and their play time up to that point.

The completion rate of the Incarnam area in relation to each class.

This period allowed us to analyze the behavior of tens of thousands of new players! We wanted to know what worked in Incarnam and what was obsolete. Initial work was therefore done with early player data collected over a period of several weeks before we designed the new introduction to Dofus Touch. Although the Incarnam area has a unique atmosphere, it proved to be tedious. We had already worked on Incarnam in 2017 to introduce the lairs (link to lairs) but after multiple data studies on the behavior of new players, we came to the conclusion that the beginning of the game wasn't adequate. And what better way to take the next step than to start from a solid foundation?

DOFUS Touch may be six years old, but we still have many plans to develop it further in the coming years. The first is simple: Dofus Touch is growing, with an increasing number of players and a desire on our part to provide a more mobile experience. Great question! And we have several answers. A story with higher stakes, new equipment designed for all element types, the ability to try out other classes… We have identified many areas for improvement, and we will use this Devblog to give you a preview of what you can expect to find in the next Dofus Touch update! As the initial experience on a mobile device is so important for a new player, and because Dofus Touch has such a variety of deep game mechanics, we felt we needed to make some big changes to give more help to new players.

Dofus touch map